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- An Intensive 5-day Training Course

Stakeholder & Communication Management in Projects

Course Category – PM
Course Code: EFLA – PM/SH&CM/601

Course Overview:

Successful project delivery depends not only on processes and resources but on effective stakeholder management and clear communication. This course equips project professionals with the frameworks, tools, and interpersonal strategies needed to identify, analyze, engage, and manage diverse stakeholders while mastering communication techniques for every project phase — from initiation to closeout. It focuses on relationship building, expectation alignment, conflict management, and negotiation skills essential for complex and cross-cultural project environments.

Key Takeaways

  1. 1. A practical stakeholder analysis and mapping framework.
    2. Conflict management tools and negotiation models for complex stakeholder environments.
    3. Techniques to tailor communication styles and plans for diverse audiences.
    4. Templates for stakeholder engagement matrices and feedback mechanisms.
    5. Best practices in stakeholder expectation management and issue resolution.

Who Should Attend

  1. Project Managers and Coordinators
  2. Team Leaders and Supervisors
  3. PMO and Project Support Officers
  4. Client Relationship Managers
  5. Business Analysts and Project Consultants
  6. Anyone involved in managing project relationships and communications

Duration

5 days, 0900-1400 hours (total 25 hours)

Language

English

Certificate

Upon successful completion of the program, participants will receive a Professional Certificate/Skills Certificate issued by the American Institute of Professional Studies (USA), recognizing their commitment to professional development.

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Course Fee

$4,000

Course Instructor

Warehouse Operations Management Facilitator - EFLA

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