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- An Intensive 5-day Training Course

E-Commerce Inventory Management

Course Category – P&SCM
Course Code: EFLA – PSCM/ECIM/304

Course Overview:

As e-commerce continues to transform retail, managing inventory effectively has become crucial to business success. This course addresses the unique challenges of inventory management in the fast-paced world of online retail. Participants will learn strategies for demand forecasting, multi-channel inventory management, and fulfillment optimization.

Participants will master strategies to streamline e-commerce inventory—cutting costs while improving efficiency and customer experience. By mastering these techniques, they will be equipped to maintain optimal inventory levels, reduce shipping costs, and enhance customer satisfaction, all while meeting the dynamic demands of e-commerce.

Key Takeaways

  1. 1. Understand how to forecast demand accurately using historical data and market trends to balance stock levels and minimize shortages.
  2. 2. Apply multi-channel inventory management strategies to synchronize stock across online platforms and physical retail locations.
  3. 3. Analyze fulfillment options (dropshipping, 3PL, in-house) and determine the most cost-effective and timely solutions for business needs.
  4. 4. Utilize real-time inventory tracking tools to monitor stock movements, prevent overselling, and maintain operational control.
  5. 5. Optimize shipping processes by evaluating packaging, carrier options, and delivery routes to reduce logistics expenses.
  6. 6. Design customer-centric fulfillment strategies that improve order accuracy, delivery speed, and post-purchase communication to enhance customer satisfaction.

Who Should Attend

  • Inventory Managers
  • Warehouse Supervisors
  • Supply Chain Professionals
  • Risk Managers
  • Operations Managers

Duration

3 days, 0900-1400 hours (total 15 hours)

Language

English

Certificate

Upon successful completion of the program, participants will receive a Professional Certificate/Skills Certificate issued by the American Institute of Professional Studies (USA), recognizing their commitment to professional development.

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Course Fee

$3,500

Course Instructor

E-commerce Management Facilitator - EFLA

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